Frequently Asked Questions

Categories

Coaching

WHAT IS COACHING FOR YOU?

The art of choice! For coaches who practice the New Code NLP, all learning in the context of coaching is experiential. What is important is to notice what works and to give freedom and choice to their clients in unsatisfactory contexts. We have models and not theories. These models were created by modeling geniuses. So we applied «models» that work for our clients.

WHAT IS THE PURPOSE OF COACHING?

The purpose of coaching is to clarify, define, refine, question and facilitate the expression of the objectives and intentions of the client.

HOW DOES COACHING WORK?

For us, coaching includes establishing a relationship of trust, clarifying the framework and signing the contract, obtaining relevant information, developing an action plan, obtaining client’s commitment and follow-up. Without all this, it would be very difficult to determine if the coaching was effective.

WHAT DOES YOUR COACHING DIFFER FROM CONVENTIONAL COACHING?

It’s day and night! This huge gap manifests itself in various aspects. For example, we use « unconscious processes», « High Performance Games» and « state builders» with our clients. If we work with unconscious processes, it is because no change will occur without the alignment of the conscious and unconscious parts of the client. We have the necessary methodology to establish a very specific communication with the client’s unconscious, by involuntary signals. We are responsible for the process we provide to our clients and the results of such a process.

Thanks to the High Performance Games and State Builders, the client can influence her/his «state» in a particular context where he has not had any choice available, or only choices that are not satisfactory for her/him. The work we do is neurologically correlated, which is why our clients can achieve fast and lasting results.

WHY DO YOU USE ONLY THE APPROACH TO THE NEW CODE NLP?

The New Code NLP is the most innovative, efficient, effective and versatile method currently available on the market.

WHAT IS THE ADVANTAGE OF BEING COACHED BY YOU?

Notice differences in your daily routine, which make you happy and surprise you! Achieve what is really important to you in a natural, ecological way, aligned with yourself.

WHAT IS THE DIFFERENCE BETWEEN YOU AND A PNL COACH?

A NLP certified practitioner or NLP master practitioner is unlikely to know the latest developments in NLP, specifically the New Code NLP. We learned from the sources and we had the pleasure and honor of being trained directly by John Grinder, co-founder of NLP, and Carmen Bostic St. Clair, co-founder with him of the New Code NLP, as well as Michael Carroll, Director of the « NLP Academy » in the UK. We are certified at the highest level after several years of training and mentoring with them. Thanks to the partnership through ITANLP we have with them, we continue to benefit from the latest discoveries.

If you are learning a new language for example, it is very different if you learn it from a teacher who speaks it as a mother tongue, or from a teacher who has studied this language at the University. The difference is huge not only in the learning process, but also in understanding the intention behind the learning processes.

WHAT IS THE DIFFERENCE BETWEEN YOU AND A COACH WHO IS ONLY USING THE CLASSIC CODE OF NLP?

The New Code is a simple and effective way to help a client create a « generative change » in a particular category of circumstances. When a person has only one way to respond in a given context, with the coach’s help, they can examine opportunities and learn new skills or behaviors. The weakness of the classic approach appears when the unexpected or the unpredictable occurs. The client can not find another way to respond because he has only repeated modified behaviors. The spontaneous creation of an appropriate response to the unexpected is the proof of a « generative change ». The client’s system has learned to learn. This is achieved by working with the client’s state rather than with his or her behavior or beliefs and values. It is a key differentiator for coaching with the New Code NLP.

WHY DO YOU USE ONLY THE NEW CODE, DON’T YOU LIMITATE YOURSELF?

Not at all. The New Code NLP is the most innovative, efficient, effective and versatile method currently available on the market.

DO YOU TAKE FULL RESPONSIBILITY FOR THE PROCESS YOU PROPOSE TO YOUR CLIENTS?

Yes, we take full responsibility.

DO YOU TAKE FULL RESPONSIBILITY FOR THE RESULTS REACHED BY YOUR CUSTOMERS?

Yes, we take full responsibility.

ARE YOU CERTIFIED BY THE ICF (INTERNATIONAL COACHING FEDERATION)?

We chose not to be affiliated with the ICF, but to the International Trainers Academy of NLP (ITANLP), which brings together NLP New Code coaches and trainers, certified directly by John Grinder, Carmen Bostic St. Clear and Michael Carroll.

WHAT ARE THE INDICATORS OF SUCCESS?

When you select a goal you would like to work on coaching, it is important that you can measure your progress at any time. Indicators of success (KPIs) give you the opportunity to do it on the way. You will be able to identify specific and measurable indicators (often physiological) with the help of your coach.

If for example the objective selected is that «during my next presentations to an audience, I want to speak with calm, ease and determination», the indicators could be: «I will manage to give all the information I want to give, I will not lose the son of my speech, I will look at the public, I will not sweat, my heart will not beat at 300 km per hour, I will not have the ball in my stomach during my presentation».

WHAT ARE THE INGREDIENTS THAT A PERSON NEED TO BE READY TO BENEFIT FULLY FROM COACHING SESSIONS?

What we do is not therapy or psychotherapy. The person must not enter a process where they must feel «ready». What the person must be attentive to is the «patterns» or patterns of behavior that s/he repeats, that do not give her or him satisfaction, and that despite all her or his good will, s/he cannot change. What we do, then, is that after identifying these «patterns», we cut them off and give them back their freedom.

WHY DO I NEED A COACH IF EVERYTHING I HAVE DONE UP TO NOW HAS ACHIEVED THE GREATEST SUCCESS?

Well done if all you have done so far has been successful. Our approach does not question what you did. We are interested in what you are doing now. The context in which you operate may have changed, and you might not be as successful as before. You can therefore choose to acquire new behaviors that will allow you to continue to succeed, with the same ease that you had in the past.

WHY DO YOU WORK ON PROCESSES AND NOT CONTENT?

We do not work on specific content, exposed in detail. We work on the behaviors we recognize in the specific context. The effectiveness of our techniques is based on the fact that we use protocols (in the form of processes) applicable in all contexts. Their effectiveness does not depend on the situation you are facing. And we do not give a recipe related to your specific situation.

Companies

WHAT ARE THE POSITIONS OF THE PEOPLE IN THE ORGANIZATIONS WITH WHICH YOU WORK?

From senior management to managers.

DO YOU USE DIFFERENT TECHNIQUES FOR DIFFERENT CHALLENGES?

We use models and for each intervention we know the description of the model, the consequences of using the model and the selection criteria.

WHAT IS THE ROLE OF THE SUPERVISOR OR THE HR DEPARTMENT IN COACHING?

In 1996, following the request of the Managing Director of a Swiss Bank, Alessandro de Vita Zublena defined the framework and the intention of the process in order to allow the company to follow the evolutions of the individual coaching in progress intended for executives and managers, and to evaluate the return on investment. The aim is to observe, in three stages (briefing – written assessments – debriefing), the evolution of the people coached in terms of behavior and performance, and to estimate the value and usefulness of coaching for the company, as observed by the supervisor, the HR manager, the coachee and the coach.

 

The process consists of five steps:

  1. Briefing with the supervisor of the coachee.
  2. Discussion with the coachee and explanation of the work (beginning of the process).
  3. Intermediate evaluation by the coach and the coachee.
  4. Final evaluation made by the coachee and approved by the coach.
  5. Report with the coachee, his/her supervisor, the HR manager and the coach.

Goals are set at each stage of the process, as are actions to be taken in a defined time. The framework of the coaching process is part of the overall process of my coaching partners.

HOW DO YOU TREAT THE PROBLEMS THAT OCCUR IN THE ORGANIZATION DURING THE COACHING PERIOD?

We have the flexibility to accompany the person in his immediate need, without forgetting the original objectives.

HOW DO YOU KNOW THAT THE COACHING SESSIONS HAVE ENDED?

Once the goals and success indicators (KPIs) are completely achieved.

IF THE MANAGEMENT OFFERS YOU A RESTRICTED BUDGET, HOW DO YOU FIX THE OBJECTIVES?

We make a selection of the priority objectives that we can ensure will be achieved, with an adapted agenda.

WILL YOU PARTICIPATE IN A CHANGE PROCESS IN WHICH THE DIRECTION WOULD ASK YOU TO SUPPORT PEOPLE WHO WILL RECEIVE BAD NEWS, FOR EXAMPLE A DISMISSAL, IN ORDER TO SEE THE FIRST REACTIONS OF PEOPLE AND IDENTIFY THOSE WHO WILL NEED YOUR COACHING?

Yes, that is something we can do.

ARE YOU ABLE TO COACH PEOPLE IN COUNTRIES OTHER THAN SWITZERLAND?

We are able to offer coaching services in several languages ​​and in several countries. If necessary, we have different colleagues with whom we work who can help us.

CAN YOU OFFER SIMULTANEOUS COACHING TO PEOPLE IN CONFLICT SITUATION, AND TO DIFFERENT HIERARCHICAL LEVELS?

Absolutely. Our methodology, the New Code NLP, allows us to work on personal processes, not the content or subject of the conflict.

WHAT IS THE ADVANTAGE OF USING THE PSYCHOMETRIC TEST LIKE LOMINGER 360, RELATED TO COACHING?

It may be an option to determine which areas of development to develop in the person.

WHEN IS IT IMPORTANT TO SEE A COACH?

It’s time to see a coach when you have no choice in a given context.

New Code NLP (Neuro-Linguistic Programming)

WHAT IS A «PATTERN»?

Our lives are made of patterns, or «patterns» of behavior. A pattern consists of any sequence of repetitive behavior in which, when the first part of this sequence is observed, the second part can be predicted.

WHAT IS F1 TRANSFORMATION?

It is the transformation of what happens between the sensory receptor and the cortex to create visual, auditory, kinesthetic, olfactory and taste representations.

WHAT IS F2?

It is the linguistic representation, or second experience, that will determine our actions, words, attitudes and perspectives.

WHAT IS THE FIRST ACCESS?

The first access is the point at which we have the first access to what is already coming from the outside world. It is the first representation of the world, sensory and without language.

WHAT IS A GAME OF THE NEW CODE?

It is a game that follows a specific pattern to change the state of the person and allow her or him to achieve a state of High Performance.

Payment

WHAT ARE THE TIME FRAMES FOR PAYMENT?

Once the goals are identified and validated, and the contract is signed, the client will receive an invoice that is to be paid upon receipt.

WHAT ARE THE PAYMENT METHODS?

Payment can be made by bank transfer.

HOW MUCH COSTS A SESSION?

Session fees and packages are based on:

  • The number of objectives and indicators of success;
  • The complexity of the objectives and the context of the coaching work;
  • The commitment of the client, evaluated by the coach;
  • The awareness and determination of the coachee in relation to her/his objectives.
CAN COACHING BE REIMBURSED BY INSURANCE OR COMPLEMENTARY INSURANCE?

There are some insurance funds that pay it back and some do not. Please check with your insurance.

IS IT POSSIBLE TO PAY IN INSTALLMENTS?

Generally not. However we are listening to find a solution.

IS IT NECESSARY TO PAY AN APPOINTMENT THAT HAS TO BE CANCELED?

Any cancellation of an appointment within 48 hours will be charged.